Factory Warranty, Damaged goods and Return policy

Miracle Air PM-400UV HEPA Air Purifier

THREE-YEAR LIMITED WARRANTY

Air Quality Engineering & Genair P/L warrants to the original purchaser, subject to the conditions below, that if the “Product” covered by this warranty should fail to perform by reason of improper workmanship or material, Air Quality Engineering & Genair P/L will during the period of three (3) years from the date of original purchase either (i) replace the product or (ii) provide all necessary parts to repair the product without charge. The decision to replace the product or the necessary parts shall rest solely with Air Quality Engineering & Genair P/L. This three-year limited warranty does not apply to main filter elements. Air Quality Engineering & Genair P/L will replace without charge the main filter elements during the period of thirty (30) days from the date of original purchase if the main filter elements fail to perform by reason of improper workmanship or material. This warranty is valid only under the following conditions:

CONDITIONS

1. REGISTRATION: The purchaser’s completion and mailing of the Registration Card to Air Quality Engineering, Inc., 7140 Northland Drive North, Minneapolis, Minnesota 55428-1520 within 30 days of original purchase.

2. AUTHORIZATION: The purchaser will contact AQE at +1 763 531-9823 for authorization, returned goods number (RGA) and the shipping address. AQE will direct the purchaser to either return the necessary parts or the product at Air Quality Engineering & Genair P/L discretion.

3. PROPER DELIVERY: The shipping, freight prepaid or delivery of the parts or the product to AQE in either its original carton or in a carton assuring similar protection of the product with the returned goods number (RGA) clearly displayed on the outside of the carton.

4. UNAUTHORIZED REPAIR: A showing by the original purchaser that the product has not been altered repaired or serviced by anyone other than an authorized service technician using genuine AQE parts.

5. UNAUTHORIZED PARTS: A showing by the original purchaser that the product has had only genuine AQE parts and filters used in its operation and maintenance.

6. SERIAL NUMBER INTACT: A showing by the original purchaser that the serial number has not been altered or removed.

7. MISUSE: A showing by the original purchaser that the product has not been involved in an accident, freight damaged, misused, abused or operated contrary to the instructions contained in the Owner’s Manual.

Air Quality Engineering & Genair P/L sole responsibility shall be to repair or replace the product within the terms stated above. Air Quality Engineering & Genair P/L SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, EXPRESS OR IMPLIED, APPLICABLE TO THIS PRODUCT.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXCLUDED BEYOND THE THREE-YEAR DURATION OF THIS WARRANTY.

P-600XL Electrostatic Air Cleaner / Air Purifier

Air Quality Engineering & Genair P/L warrants the Smoke master Electronic Air Cleaner to be free from defects in workman ship or materials under normal use and service for a period for one (1) year of the date of purchase by the consumer. If at any time during the warranty period the product is defective or malfunctions Air Quality Engineering & Genair P/L shall repair or replace it your unit within a reasonable period of time.

If the product is defective

KJF-50, KJF-200, KJF-400

Warranty policy

The KJF-50, KJF-200, KJF-400 model air-purifers all come with a 12 month warranty period for the main unit and a two year warranty for accessories being the motor, PCB, ballast and the remote controller.

Haichuang’s obligation or liability under this warranty policy does NOT include:
1. Misuse, negligence or accident
2. Repaired by anyone other than a Haichuang authorized representative.
3. Original series no tag or product identification markings having been altered or removed.

4. Expiration of the warranty period.

Subject to an investigation Haichuang reserve the right to make a final judgment as to the cause of equipment failure. Packaging and freight charges are the responsibility of the purchaser. Please include a description of the malfunction and include this with the product.

Maintenance Schedule Recommended

General maintenance

Please disconnect the machine from its electrical source before commencing any cleaning and maintenance actions.

1. Wipe the surface of the machine with a neural cleanser using a tablecloth. Caution: do not spill liquid into the machine.

2. Avoid direct sunlight on the machine to avoid deforming, aging or changing the color of the protective shell.

Specific maintenance

1. Wash any prefilters every three months using a little detergent and water. Ensure the filter is dry before re-installing it into the machine.
2. It is recommended that the HEPA and activated carbon filters be changed every 12 months

3. UV lamp have a life expectancy of 7000-8000 hours

Back order policy

We make every effort to supply your order to you as soon as possible. In-stock items are generally shipped within 21 days to listed countries. If there is a problem with your order or we discover the item is backordered, you will receive an email stating more details.

Shipping policy

All items sold in this online store comes is subject to Fed Ex shipping policy

Link to the privacy policy